Orders from everywhere. Execution from one place.
ZenCORE is the command center for your entire order lifecycle. Every channel — web, app, marketplace, or in-store — feeds in; one intelligent workflow takes over.
The problem it solves
When orders arrive through a website, a mobile app, marketplaces, and physical stores, most businesses stitch them together with separate systems and manual effort. Turnaround times slip, errors multiply, and nobody has a full picture. ZenCORE aggregates every order into a single platform where validation, inventory checks, fulfillment allocation, and dispatch happen automatically.
Capabilities
Omni-channel capture
Automatically collect orders from all sales channels and partners into one processing queue.
Automated validation & business rules
Each order is verified for availability, pricing, customer details, and delivery conditions before execution — no human bottleneck.
Intelligent allocation
The engine checks stock across stores and warehouses, then routes fulfillment based on inventory, customer proximity, and shipping cost.
Logistics assignment
In-house agents or integrated 3PL partners are assigned automatically, with full downstream tracking.
Complete order records
Order type, pricing, discounts, tax, refunds, addresses, pickup points, routes, payment terms, and risk flags — all in one place.
Live lifecycle timeline
Accepted, picked, in transit, delivered — every status change lands on the order timeline instantly, visible to operations and customers alike.
Instant reporting
Turnaround metrics (TAT/ATAT), fulfillment rates, returns, and channel analytics refresh the moment status changes.
One execution platform, a fraction of the manual work
A client receiving orders through online, mobile, and in-store channels — with no unified view and heavy manual processing — deployed ZenCORE as its single execution platform.
The front door of the Order-to-Deliver suite
ZenCORE hands validated orders to ZenWMS for picking and to ZenDMS for delivery — one order record, tracked end to end across the suite.
Explore the O2D suite